DIGITAL EXPERIENCE
Customer Engagement Strategy
Data-informed approaches to improve digital customer experience.
[ STUDENT / BUILDER / EXPLORER ]
GANZELIN
JIANG_
MSc in Digital Management
Ivey Business School
Ivey Business School
Bridging business, technology, and people to create more inclusive, efficient, and human-centered solutions.
INTERNATIONAL EXPERIENCE / DIGITAL STRATEGY / GLOBAL MINDSET
PEOPLE / TECH / IMPACT
06. GLOBAL FOOTPRINT.EXEWORLD MAP / PHOTO LOG / TRAVEL ROUTES
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02. ABOUT_ME.EXEPROFILE
Curious by design.
A globally minded individual with a background in International Relations and experience across financial services, cross-border operations, and digital content. Currently pursuing an MSc in Digital Management at Ivey Business School.
Interested in how technology, data, and human insight can create better products and more inclusive services.
Digital StrategyGlobal BusinessOperationsAI & BusinessPhotographyTravel
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03. EXPERIENCE.LOGEDUCATION / WORK
Ivey Business School
Digital strategy, business transformation, customer experience.
International Operations & KYB
Team coordination, process improvement, compliance workflows, and collaboration across functions.
Australian National University
International business, economics, foreign trade, and cross-cultural communication.
Exchange & Global Experiences
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04. PROJECTS.EXESELECTED WORK
OPERATIONS
Cross-border KYB Optimization
Streamlining workflows across international markets.
CONTENT
Event & Social Media
Multi-platform content strategy and community engagement.
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05. NOTES.MDIDEAS / JOURNAL
The Future of Digital Finance in Emerging Markets
What Makes a Digital Product Successful?
AI in Business: Opportunities and Risks
Life in Canada: Study, Travel and Beyond
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Patience
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VIDEO ARCHIVE
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08. CONTACT.BATOPEN CHANNELS
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